Last Updated: 30 January 2025
These Terms and Conditions of Sale (“Terms”) set out the terms under which goods are sold and supplied by [Your Company Name] (“we”, “us”, “our”) to customers (“you”, “your”) through our website, physical store, or any other sales channel in the United Kingdom. By placing an order, you agree to be bound by these Terms.
1. Definitions
1.1 “Goods” refers to the products that we offer for sale.
1.2 “Order” refers to your request to purchase Goods from us.
1.3 “Contract” refers to the legally binding agreement between you and us for the sale of Goods.
2. Orders and Acceptance
2.1 All Orders are subject to acceptance and availability.
2.2 Once an Order is placed, you will receive an order confirmation. This confirmation does not constitute acceptance of the Order. The Contract is formed when we dispatch the Goods.
2.3 We reserve the right to refuse or cancel an Order for any reason, including but not limited to pricing errors or stock limitations.
3. Pricing and Payment
3.1 All prices are in GBP (£) and include VAT, unless otherwise stated.
3.2 Payment must be made at the time of purchase using the available payment methods.
3.3 If there is an error in pricing, we will notify you and give you the option to proceed with the correct price or cancel the Order.
4. Delivery
4.1 We aim to deliver within the estimated timeframe; however, delays may occur.
4.2 Risk in the Goods passes to you upon delivery. Ownership transfers only once full payment is received.
4.3 If delivery is delayed due to unforeseen circumstances, we will contact you with an update.
5. Cancellations and Returns
5.1 Under the Consumer Contracts Regulations 2013, you have the right to cancel an Order within 14 days of receipt for a full refund, provided the Goods are unused and in their original condition.
5.2 Certain items (such as perishable goods or customised products) may not be eligible for return.
5.3 To initiate a return, contact us at [Insert Contact Details].
5.4 Refunds will be processed within 14 days of receiving the returned Goods.
6. Warranties and Liability
6.1 Goods are provided with warranties as required under UK law.
6.2 We are not liable for any indirect, incidental, or consequential damages arising from the use of our Goods.
6.3 Nothing in these Terms limits liability for death, personal injury, or fraud.
7. Intellectual Property
7.1 All trademarks, logos, and content on our website remain our property and may not be used without permission.
8. Governing Law and Jurisdiction
8.1 These Terms are governed by the laws of England and Wales.
8.2 Any disputes shall be resolved in the courts of England and Wales.
9. Changes to These Terms
9.1 We reserve the right to modify these Terms at any time. Any changes will be posted on our website.
For further information, contact us via the contact us page of the website.